ABOUT US
MAXIMUS WORLD
Maximus World is a business process outsourcing company. We help companies and governmental institutions build profitable customer experience by offering a skilled workforce.
VISION
Maximus World wants to contribute to the reduction of the global unemployment rate. Our vision is to be the #1 platform that connects talented workers around the world with companies and governmental institutions.
MISSION
Our mission is none other than to change the way people work. We make sure people can work anywhere, anytime.
VALUES
Maximus World, Inc. has defined its values to shape the work environment and the business decisions our leadership teams will make. The values we promote are: Integrity, Honesty, Commitment, Passion, Fun, Continuous Learning, Constant Improvement, Quality, Discipline and Empowerment.
LOGO
WHO WE ARE
We are a BPO company. We help companies and governmental institutions build a customer experience that can help them achieve desired goals and objectives.
Many companies or institutions have zeroed in on customer experience, many have been trying to measure customer satisfaction and have plenty of data as a result. The problem is that measuring customer satisfaction does not tell anyone how to achieve it. Such attention to customers requires a closed-loop process in which every function worries about delivering a good experience, and senior management ensures that the offering keeps all those parochial conceptions in balance and thus linked to the bottom line. Maximus World helps create a process, composed of three kinds of customer monitoring: past patterns, present patterns, and potential patterns. (These patterns can also be referred to by the frequency with which they are measured: persistent, periodic, and pulsed.). By understanding the different purposes and different owners of these three techniques, and how they work together (not contentiously), a company or a governmental institution can turn pipe dreams of customer focus into a real affair.
We are committed not only to the fight against global unemployment, but also to the way people can work to enhance their skills and boost their productivity.